By analyzing the individual stages of the building's life cycle, it can be easily concluded that the building's exploitation process is the longest and at the same time it is the justification for the construction project related to the construction of this building. In the course of the building's exploitation, various phenomena occur that affect its condition and thus the possibility of unlimited use. These are natural phenomena, as well as phenomena derived from external influences, which often lead to deterioration of the building's condition, or even its degradation. In response to these phenomena, maintenance, renovation and modernization activities are undertaken. Technical management is related to the identification of these phenomena, programming of adequate measures and their implementation. The conducted analysis of the results of the survey in the group of property managers allows to state categorically that the process of technical management is relatively little supported by IT tools and is still based on individual analysis and often intuitive actions. The article presents the possibilities of applying an innovative approach in the acquisition and collection of information about the technical condition of buildings, indicating the legitimacy of standardizing information forms and using them in building a database of cases of the CBR (case based reasoning) inference system.